They write:

Yet when we asked Ofcom to explain why so few people received top speeds for this month’s Great Broadband Con feature (in the magazine on sale now) it effectively shrugged its shoulders.

“Is there an issue as to the kind of speeds you typically have access to? That’s a good question, that’s one for the industry to look at,” the Ofcom spokesman claimed, passing the buck with deplorable swiftness.

“Are we considering any major policy review of this at the moment? The answer is no,” he added. “It isn’t something that’s on our radar as an urgent issue where consumers are being harmed.”

I politely suggest Ofcom gets its radar fixed. Survey after survey after survey reveals that broadband speeds are suffering, that consumer satisfaction is declining, that broadband is becoming a national joke. Yet the telecoms regulator continues to stick its fingers in its ears and hope this issue will go away.

Even today, with Which? demanding a fresh inquiry into broadband, Ofcom tells the BBC. “If we get increasing complaints we may look at what more can be done.”

Stop looking, start acting. Britain’s broadband service is crumbling and it’s happening on your watch.

Well, I’m not sure broadband service is crumbling, but Ofcom do need to act swiftly to stop the deception that appears to be going on in this industry.